Education: Minimum Bachelors Degree in Computer Science

Experience: 2 – 3 years of experience

Job Description: 

• Must be Familiar with ITSM Standards and Process
• Hands on Experience with iDevices Support and Configuration (iPhone & iPad)
• Hands on Experience with Laptop Hardware and Software Support and Configurations
• Hands on Experience with Windows 10 Installation and Troubleshooting, MS Office 365, MS Outlook (Configurations and Backups)
• Must be familiar with Video Conferencing Scheduling and support Procedures
• Strong Communications Skills (Written & Verbal)
• Must be presentable along with strong interpersonal skills.
• Must Have Prior Experience of providing support to C-Level Management.
• Strong Customer Relationship Management Skills